The message, “You are using a browser version which Classworks no longer supports…” displays when I’m using a currently supported version of Internet Explorer

The message, “You are using a browser version which Classworks no longer supports…” displays when I’m using a currently supported version of Internet Explorer

At the login page, I see a message when I am using a currently supported version of Internet Explorer, “You are using a browser version which Classworks no longer supports. Some features may not work correctly. Classworks recommends upgrading to a modern browser.”


Why you're seeing this message?

This message is due to having Internet Explorer running in Compatibility View while trying to use Classworks. Classworks does not support Compatibility View and recommends turning off Compatibility View.


Why is there a Compatibility View?

Microsoft created the compatibility view for Internet Explorer to give web designers time to convert their pages over from the non-standard techniques used in previous versions of Internet Explorer, to a more web standard compliant version. It tells the browser to render the page as if it were an older version of Internet Explorer rather than a modern version such as Internet Explorer 9 or higher. Classworks takes advantage of modern web techniques that are not supported with Compatibility View enabled.


How do I fix this error message?

Removing classworks.com from the Compatibility View list will remove the message. To turn off Compatibility View:

  • Open Internet Explorer

  • Click Tools > Compatibility View settings

  • In the Compatibility View Settings window, under "Websites you've added to Compatibility View", click on classworks.com, then click Remove

    • Related Articles

    • Classworks Manager Slow and Unresponsive When Performing Management Tasks in Internet Explorer

      When performing management tasks in Classworks, the system seems slow or unresponsive when loading in Internet Explorer. I sometimes receive the message: A script on this page is causing Internet Explorer to run slowly. If it continues to run, your ...

    • Browser and Device Recommendations

      For optimal performance, while using Classworks, we recommend upgrading to the latest versions of the supported browsers and additional requirements below. Check browser compatibility by visiting http://check.classworks.com/. Classworks supports the ...

    • Browser Trouble? We can Help!

      Empty Browser Cache Clearing your browser’s cache can force recently changed web pages to show up properly. Each browser handles caching differently, so be sure to follow the correct steps for your particular browser. Visit ...

    • I Did Not Receive Any Email Notifications or Reports From Classworks

      If you did not receive any email notifications from Classworks, one of the following issues may be affecting your account. Your email address might not be verified To make sure your email address has been verified in Classworks, check your User ...

    • Share and Deploy the Classworks URL

      Classworks can be accessed from any support web browser by typing in a simple web address, but some districts might choose to add shortcuts or favorites to allow for easier access to Classworks. Users have two different options:     Create shortcuts ...