Technical Information

This page provides Classworks technical product documentation to help resolve issues or configure Classworks components.

19 articles in this collection
Written by Jerry Henley, Cutler Bleecker, and Jennifer Delgardio

Quick Answers to Common Questions

Classworks Support Hours

Written by Jerry Henley
Updated over a week ago

How do I access and log into Classworks?

Written by Jennifer Delgardio
Updated over a week ago

What do I do If I have forgotten my password?

Written by Cutler Bleecker
Updated over a week ago

How can I ask questions, report a bug, or provide feedback?

Written by Jerry Henley
Updated over a week ago

Browser Trouble? We can Help!

If you are not seeing what you expect in Classworks, these quick fixes should get you back on track.

Written by Cutler Bleecker
Updated over a week ago

Technical Requirements: Getting Started

Bandwidth and Content Filter Recommendations

Written by Jerry Henley
Updated over a week ago

Browser and Device Recommendations

Written by Cutler Bleecker
Updated over a week ago

Share and Deploy the Classworks URL

Written by Cutler Bleecker
Updated over a week ago

SAML Single Sign-On Implementation Guide

Written by Cutler Bleecker
Updated over a week ago

Student Learning Environment

Activities Freeze If No Sound Present

Written by Cutler Bleecker
Updated over a week ago

Activity Doesn't Fit in Frame

Written by Cutler Bleecker
Updated over a week ago

The message, “You are using a browser version which Classworks no longer supports…” displays when I’m using a currently supported version of Internet Explorer

Written by Cutler Bleecker
Updated over a week ago

Some texts, questions, and answers in the activity or assessment are not read aloud correctly. How can this be fixed?

Written by Cutler Bleecker
Updated over a week ago

My student is having trouble with an activity. What information should I send to Classworks to get help?

Written by Cutler Bleecker
Updated over a week ago

Unable to Highlight/Select Text in Teacher-Led Instruction on iPad Devices

Written by Cutler Bleecker
Updated over a week ago

Teachers and Management

Help! I Don't See A Chat Button

If you can't see an chat button, an Ad Blocker or Internet content filter setting may be preventing out Success team from helping you.

Written by Jerry Henley
Updated over a week ago

Classworks Manager Slow and Unresponsive When Performing Management Tasks in Internet Explorer

Written by Cutler Bleecker
Updated over a week ago

I Did Not Receive Any Email Notifications or Reports From Classworks

Written by Cutler Bleecker
Updated over a week ago

Credits for Classworks by Curriculum Advantage, Inc.

Written by Cutler Bleecker
Updated over a week ago