Manage and Modify Existing Users

Overview
This procedure is used whenever you need to locate a specific user, view the groups and/or classes the user belongs to, edit a users' information or enable/disable/delete a user. District Administrators within Classworks can also search for and resolve duplicate users.

Search For and Locate a User
StepAction
1Click on the dropdown menu and select the Administration page. 


and click on the Users sub-tab.


2In the right-hand panel select the appropriate fields/filters to locate and display your user(s).

3Filter by: 
  • Staff or Student 
  • Username, Last name, First name, and District ID 
  • Grade (K-12) 
  • School Name 
  • Status (enabled or disabled)


View a User's Groups and Classes
StepAction
1Clicking the user's last name opens the Edit User window.

The groups a user belongs to are shown in the Groups field, the Classes are displayed in the Classes field. 



Edit User Information
Edit options include: 
  • Update user's name, username, ID, password, grade. 
  • Edit student demographic information. 
  • Student resources are defaulted on. Uncheck any resource(s) you do not want the student to access. 
  • (Optional) Select the box to enable integrated reading audio. 
  • Edit staff email address.
StepAction
1To edit a user, click on the staff or student's last name. The Edit User window will appear.

2Update the appropriate information and click Save


Edit a Student's Assessment Grade Level
You may have to adjust a student's assessment grade level for taking a Classworks assessment. This could be due to their IEP or based on their performance on a Classworks assessment. Teachers, Lab managers, and Administrators have the ability to override a student's assessment grade level on the Edit User popup.

StepAction
1To edit a user's assessment grade level, click on the student's name. The Edit User window will appear.

2In the Student Information section of the Edit User popup, you will see a check box for Enable Override Assessment Level. Check the box to enable it and then use the dropdown to select the grade level at which the student should be assessed. 


2After making the changes, click Save

Note: If the student has already completed the Classworks assessment prior to this, they will have to be reminded to complete the assessment again at the new level.


Add a user to a Group
StepAction
1From the Administration tab > Users sub-tab, click on a user's name. The Edit User window will appear. 

2From the Edit User window, add user to a group by clicking the blue + add new link. The Add User to Groups screen will display.


3Click the + symbol to expand the correct school. 

4Put a check in the box beside the group you want to add. 


5Click the Add button. The new group will now be listed in the Groups box. 

6When you are done editing the user information, click the Save button.


Export a Group of Students
You have the ability to export a set of users to use the bulk enrollment functionality to add the users to a new group, such as a custom group, or modify the properties of the users. This may include adding fields such as demographics or updating fields in mass. 

To export users out of the Classworks manager into a .csv file: 
StepAction
1From the Administration tab > Users sub-tab, use the filters on the right hand side of the screen to locate the appropriate students.

Note: You can always remove users from the exported .csv file if needed.

2Click the Export button. 

3Click the Export to File button. The following fields will be exported: 
  • District ID 
  • Username 
  • Last Name 
  • First Name 
  • Birthdate 
  • Grade 
  • Password (Student Only) 
  • School SIS ID 
  • Email 
  • User Type (0= student 1= staff)
Note: It will export all users that match the current search criteria determined by the filters selected. 

4For directions on how to utilize the bulk enrollment functionality, look for the page in the Classworks Resource Center.

For additional information on Custom Groups, look for it in the Classworks Resource Center.
 

Remove User from a Group
StepAction
1From the Administration tab > Users sub-tab, click on a user's name. The Edit User window will appear. 

2In the Group panel, hover your mouse over the name of the group you want to remove. The word - delete will appear.
 
3Click on the word -delete
4Click the Save button.


Enable/Disable a Student
Use this option when you want a user to remain in the Classworks manager, but not allow access to the student or teacher module. This allows for ease of reactivation of students/staff who leave the school district and then later return. If a user has too many incorrect login attempts, they will be disabled. Use this functionality to enable them again.

StepAction
1
From the Administration tab > Users sub-tab, select the user(s) to be disabled.

2Click the Mass Actions drop-down in the lower right and select Disable or Enable
     

3Click Apply.


Delete a User
Note: It is recommended that inactive users be disabled rather than deleted. When a user is deleted, all of that user's data is deleted as well. 
StepAction
1
From the Administration tab > Users sub-tab, select the user(s) to delete.

2Click the Mass Actions drop-down in the lower right and select Delete

3Click Apply.


Check for Duplicate Users
Note: This functionality is available only to users with District Administrative rights within Classworks. 

Use this wizard to help you identify and manage duplicate users located in Classworks.
StepAction
1From the Administration tab > Users sub-tab, click on the Check for Duplicates button. 

2Select your search option. Options include:
  • Entire database 
  • Particular school (a drop down menu will appear with a list of schools when this option is selected) 

3Click the Next button.

4Select TWO or more fields to use when comparing/locating duplicate users in the system.
  
5Click the Next button.

6Decide what default action Classworks should take with the duplicates found. Options include:
  • Merge the duplicate with the user that has the most usage or least usage. (Example: Two Johnny Smith's are located. One of them has more Time on Task than the other. The Johnny with less time on task will be merged into the user with the higher time on task or vice versa. Time on task includes time spent in both instruction and assessments)
  • Delete all but the user with the most usage or least usage. (Example: Two Johnny Smith's are located. One of them has more Time on Task than the other. The Johnny with less time on task will be deleted or vice versa. Time on task includes time spent in both instruction and assessments)

Note
: You will have the ability to confirm these actions on the next screen.


7Click the Next button.

8Confirm the actions Classworks will take with each of the duplicates found.
• Each “set” of duplicates will display separately.
• The total number of duplicates found is displayed above the school & usage columns.
• You can change the action by changing the status drop-down menu (descriptions of each action are listed on the screenshot below).

OK button: Confirms and performs the statuses selected for the user displayed and moves you on to the next duplicate user found.

OK All button: Confirms and performs the statuses selected for all the duplicate users found. Use this option if you do not wish to confirm the actions one user at a time.

Skip button: Skip moves you on to the next duplicate user. No action will be taken for that duplicate user.